HIPAA Privacy Statement

HIPAA Privacy Statement

Body Refined collects data through a variety of means including but not necessarily limited to letters, video calls, phone calls, emails, voicemails, and from the submission of applications that are either required by law or necessary to process applications or other requests for assistance through Body Refined.

Information about your financial situation and medical conditions and care that you provide to Body Refined in writing, via email, on the phone, on video (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to Body Refined, is held in strictest confidence.

We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered patient confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

Information is only used as is reasonably necessary to process your application or to provide you with health or counseling services which may require communication between Body Refined and health care providers, medical product or service providers, pharmacies, insurance companies, and other providers necessary to: verify your medical information is accurate; determine the type of health care services you need including, but not limited to; or to obtain or purchase any type of medical supplies, devices, medications, insurance, etc.

If you apply or attempt to apply to receive assistance through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your non-medical information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.

When you visit our website, we collect standard internet log information and details of visitor behavior patterns. We collect this information to find out things such as the number of visitors to the various parts of the site and we do so in a way which does not identify anyone.

Cookies are small text files which are placed on your computer by websites that you visit. There are two main types: ‘session’ and ‘persistent’. ‘Session’ cookies are temporary and only remain in the cookie file of your computer until you close your browser when they are deleted. ‘Persistent’ cookies are stored permanently on your computer until they either expire or are deleted.

Cookies are widely used to enable the collection of information, to enable navigation around a website or to make websites work, or work more efficiently. To enhance a user’s experience cookies can also be used to remember information so you do not have to retype it each time you visit a website, for example, your name and email address, or to remember preferences like the language in which the website is displayed.

We also use cookies to enable a better understanding of how the website is used (for example which pages are seen, how often, return visits to the site) so that we can improve and tailor the content of the site.

We do not use cookies to track your internet usage after leaving our website, nor do we use cookies which can store personal information about you which others could read and understand. Cookies cannot be used to access your computer and obtain information about you or read any material held on your computer. Cookies will not be used to contact you for marketing purposes.

Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Body Refined. We reserve the right to use non-identifying information about our clients (those who receive services or goods from or through us) for promotional purposes that are directly related to our mission.

TOLL-FREE (844) 899-4846 P.O. BOX 1062 LOCAL (240) 207-4470 BELTSVILLE, MD 20704 FAX (240) 207-4744 BODYREFINEDINC.COM

Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without client’s express advance permission.

You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.

If you have questions about privacy or security, please contact the HIPAA Privacy Official named in the Privacy Notice published by your healthcare provider or health insurance plan. If you believe that Body Refined has not handled your personal information properly, you may also contact Body Refined at policy@bodyrefinedinc.com.

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